Debt Recovery

Chasing unpaid debts takes time you do not have. Our recovery team has helped businesses and individuals get their money back — we know how important cash flow is, and we do not give up until the debt is collected.

What we recover

• Unpaid commercial invoices and trade accounts
• Personal debts and loan arrears
• Long-outstanding and written-down ledgers
• Debts where the debtor has moved or gone quiet

Why it works

Recovery often stalls because nobody can find the debtor. Because we also run tracing, repossession and enforcement in-house, a file does not have to be handed to a third party when it reaches that point — it simply moves to the next step.

We keep the approach professional throughout. Recovering the money matters, but so does the way your customers are treated on your behalf.

Where we operate

Robuk has operated since 2003 and works through a network of agents across New Zealand, so instructions are not limited to the main centres. Since 2025 Robuk has been part of Tony Lowe Investigations, which widens the resources available to each file. Instructions can be given from anywhere in the country, and we will tell you at the outset what is realistic for the location involved.

Common questions

Is an old debt still worth pursuing?

Often, yes. Accounts that have been written down are frequently recoverable once the debtor is located, which is usually the real obstacle rather than the age of the account.

What if the debtor has moved or gone quiet?

Tracing is handled in-house, so the file does not have to be passed to another firm when the address on record turns out to be out of date.

What happens if they still will not pay?

Where a debt proceeds to judgment, enforcement can follow — seizure and sale, attachment against wages, or a charging order over property.

Talk to us about your matter — get in touch and we'll tell you what's involved before you commit.